Refund and Returns Policy

Please read carefully.

Our refund and returns policy lasts 45 days. You must make contact to initiate a return within 45 days from the date of your purchase; otherwise, we will be unable to offer a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Several types of goods are exempt from being returned. Non-returnable items include but are not limited to:

Gift cards
Downloadable products

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged, or has visible signs of wear for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment.

If you have done all of the above and you still have not received your refund yet, please contact us at qmp@quigleyusicproductions.com.

To return your product, please mail your product to: 746 N 35th St. Seattle, WA 98103

You will be responsible for paying for your shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.